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The Contractor’s Guide to Emotional Intelligence

by Heather Ackmann

Learn how to identify your emotions, create work/life boundaries, discover self-management techniques, manage an isolating work environment, actively listen to others, and manage relationships by engaging in strategic and consistent communication.

What you'll learn

Being your own boss and working from home in your pajamas sounds great. There is no one else around. No one to tell you what to do or how to do it! You are on your own. It’s great! But, on the other hand, there is no one else around. No one to tell you what to do or how to do it. You are on your own—It’s horrible! In this course, The Contractor's Guide to Emotional Intelligence, we will explore how emotional intelligence is key to the success of a contractor’s professional life. First, you will learn how to identify your own emotions and create boundaries between work and life. Next, you will discover how to practice self-management techniques and manage an isolating work environment. Finally, you will practice social awareness and actively listen to others. When you are finished with this course, you will have the skills needed to manage relationships by engaging in strategic and consistent communication.

About the author

Heather Ackmann is an author and instructional designer. She has a passion for technology and a soft spot for people who find technology frustrating. She loves showing people how to make technology work better for them and figuring out how to make less than perfect technology work better for all. For over a decade now, Microsoft has honored her with the Microsoft MVP award in Office Systems and Services. In 2021, she completed her MS degree in human-computer interaction with distinction. She use... more

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