
Heather Ackmann
PLURALSIGHT AUTHOR
Heather Ackmann is an author and instructional designer. She has a passion for technology and a soft spot for people who find technology frustrating. She loves showing people how to make technology work better for them and figuring out how to make less than perfect technology work better for all. For over a decade now, Microsoft has honored her with the Microsoft MVP award in Office Systems and Services. In 2021, she completed her MS degree in human-computer interaction with distinction. She uses her knowledge of user interaction design daily in creating better instructional materials that resonate with both the client and the learner.
Courses Authored
25
Topics Authored
Business Professional
It Ops
Total Ratings
1778
Avg Course Ratings
4.5
Courses by Heather
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CourseRecognizing and Surviving an Emotionally Toxic WorkplaceAdvanced1h 23mDec 07, 2021
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CourseEmotional Intelligence for the Remote WorkerAdvanced1h 15mFeb 19, 2021
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CourseThe Contractor’s Guide to Emotional IntelligenceIntermediate1h 33mJun 23, 2020
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CourseCreating an Emotionally Intelligent Workplace CultureIntermediate1h 28mFeb 14, 2020
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CourseStaying Organized to Improve ProductivityBeginner1h 22mOct 01, 2019
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CourseOutlook 2019 Power UsersIntermediate1h 13mAug 05, 2019
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CourseOutlook 2019 EssentialsBeginner1h 52mJun 18, 2019
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CourseOutlook 2019 ProIntermediate52mMay 23, 2019
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CourseOneNote for Windows 10Beginner58mMar 29, 2019
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CourseWord 2019 Power UsersIntermediate1h 29mMar 15, 2019
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CourseWord 2019 ProAdvanced1h 56mMar 01, 2019
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CourseWord 2019 EssentialsBeginner2h 44mFeb 14, 2019
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CourseEnd-user Communications for Better ITBeginner2h 37mMay 17, 2017
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CourseWord 2016 for Power UsersBeginner2h 23mDec 21, 2016
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CourseMicrosoft Word (2016): EssentialsBeginner1h 31mMay 04, 2016
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CourseUsing Office PowerPoint (2016)Beginner3h 55mApr 13, 2016
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CourseUsing Microsoft Office Online (2016)Beginner2h 7mMar 23, 2016
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CourseMicrosoft Sway First LookBeginner1h 2mFeb 11, 2015
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CourseWindows 10 First LookIntermediate1h 40mDec 15, 2014
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CourseWord 2013 FundamentalsBeginner7h 22mJul 25, 2014
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CourseExcel 2013 FundamentalsBeginner5h 33mFeb 05, 2014
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CoursePowerPoint 2013 EssentialsBeginner7h 37mApr 29, 2013
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CourseWindows 8: Where'd It Go?Beginner3h 3mMar 04, 2013
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CourseSharePoint Server 2010 Integrate w/ Office 2010: Getting StartedIntermediate2h 58mSep 12, 2012
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CourseTechEd 2011 Bonus SessionsIntermediate3h 16mMay 15, 2011