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Skills

Emotional Intelligence for the Remote Worker

by Heather Ackmann

This course will teach you skills for managing emotional intelligence in a remote working situation.

What you'll learn

The work place is changing to a more virtual setting. In this course, Emotional Intelligence for the Remote Worker, you’ll learn to adapt emotional intelligence concepts to the specific situation of working remotely. First, you’ll explore the unique emotional challenges of working from home. Next, you’ll discover skills for self-care and boundaries that can help maintain your mental health and energy. Finally, you’ll learn how to invest in maintaining relationships with your larger work community. When you’re finished with this course, you’ll have the skills and knowledge of emotional intelligence needed to work from home or remotely.

About the author

Heather Ackmann is an author and instructional designer. She has a passion for technology and a soft spot for people who find technology frustrating. She loves showing people how to make technology work better for them and figuring out how to make less than perfect technology work better for all. For over a decade now, Microsoft has honored her with the Microsoft MVP award in Office Systems and Services. In 2021, she completed her MS degree in human-computer interaction with distinction. She use... more

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