Michael is a six-time Microsoft Most Valuable Professional, author, technical trainer, and community leader. Having been in the IT industry since the 90's, his experiences covers the gamut of Microsoft technologies, with his main focus being Windows Server, PowerShell and cloud technologies like AWS and Azure. Along with training, he has a passion for connecting people and building community in the IT Pro space. He is the current president and a founding member of The Krewe User Groups, Inc., a world-wide networking group for IT Pros and Developers.
Heather Ackmann is an accomplished instructor with a decade of teaching experience, helping students at the high school, college, and adult levels in a variety of topics. Specializing in Microsoft Office computer applications, she is a Microsoft Office Certified Master and holds a degree in English and Secondary Education.