One of the primary responsibilities of a leader is setting the tone for a workplace - putting employees in a position not only to succeed, but to thrive. One often overlooked component of this responsibility, though, is helping to protect employee’s emotions, in addition to leveraging their productivity. This course, Creating an Emotionally Intelligent Workplace, helps narrow this gap, guiding leaders through the process of creating attitudes, policies, and opportunities to help workers build self-awareness, self-management, social awareness, and relationship management strategies. First, you will learn how to create a plan for an emotionally intelligent work environment. Next, you will discover how to inspire employees to increase their emotional intelligence. Finally, you will explore how to lead with emotional intelligence. By the end of this course, you will know how to spot problematic behaviors in the workplace and how to confront them directly.
Heather Ackmann is an accomplished instructor with a decade of teaching experience, helping students at the high school, college, and adult levels in a variety of topics. Specializing in Microsoft Office computer applications, she is a Microsoft Office Certified Master and holds a degree in English and Secondary Education.
Course Overview Hi, everyone. I'm Heather Ackman, and welcome to my course, Creating an Emotionally Intelligent Workplace Culture. Emotional intelligence, though a relatively new topic, has quickly become one of the most important factors in hiring and maintaining a healthy work culture. Leaders with high emotional intelligence often prove to be far more effective and inspirational managers. In this course, we're going to explore ways to promote emotional health and prevent and confront unhealthy behaviors that can damage employee relations and halt productivity. Some of the major topics that we will cover include creating a plan for an emotionally intelligent work environment, inspiring employees to increase their emotional intelligence, and leading with emotional intelligence. By the end of this course, you'll know how to spot problematic behaviors and be able to confront those behaviors directly. I hope you'll join me on this journey to learn how to lead and inspire your workers with the Creating an Emotionally Intelligent Workplace Culture course, at Pluralsight.