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Creating an Emotionally Intelligent Workplace Culture

by Heather Ackmann

This course will help leaders develop emotionally intelligent workers and cultivate an emotionally healthy workplace environment.

What you'll learn

One of the primary responsibilities of a leader is setting the tone for a workplace - putting employees in a position not only to succeed, but to thrive. One often overlooked component of this responsibility, though, is helping to protect employee’s emotions, in addition to leveraging their productivity. This course, Creating an Emotionally Intelligent Workplace, helps narrow this gap, guiding leaders through the process of creating attitudes, policies, and opportunities to help workers build self-awareness, self-management, social awareness, and relationship management strategies. First, you will learn how to create a plan for an emotionally intelligent work environment. Next, you will discover how to inspire employees to increase their emotional intelligence. Finally, you will explore how to lead with emotional intelligence. By the end of this course, you will know how to spot problematic behaviors in the workplace and how to confront them directly.

About the author

Heather Ackmann is an author and instructional designer. She has a passion for technology and a soft spot for people who find technology frustrating. She loves showing people how to make technology work better for them and figuring out how to make less than perfect technology work better for all. For over a decade now, Microsoft has honored her with the Microsoft MVP award in Office Systems and Services. In 2021, she completed her MS degree in human-computer interaction with distinction. She use... more

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