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Outlook 2019 Power Users

by Heather Ackmann

This course will show you the deeper features of Outlook 2019. You’ll learn how to create and manage contacts and groups, print Outlook items, customize settings, and perform advanced scheduling and calendar tasks within Outlook 2019.

What you'll learn

Learn the deeper aspects of Outlook 2019 and realize its full potential. In this course, Outlook 2019 Power Users, you advance your training with Outlook 2019. First, you will learn how to create and manage both contacts and contact groups. Next, you’ll see how to print Outlook items (emails, contacts, and calendars). Finally, you’ll discover how to customize Outlook settings and how to perform more advanced scheduling. When you’re finished with this course, you will have the skills and knowledge of Outlook 2019 needed to successfully use Outlook collaboration features in a business environment (and continue your preparation for the Microsoft Office exams.)

About the author

Heather Ackmann is an author and instructional designer. She has a passion for technology and a soft spot for people who find technology frustrating. She loves showing people how to make technology work better for them and figuring out how to make less than perfect technology work better for all. For over a decade now, Microsoft has honored her with the Microsoft MVP award in Office Systems and Services. In 2021, she completed her MS degree in human-computer interaction with distinction. She use... more

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