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Designing Digital Assistants: The Big Picture

by Monika Khanna

Talk to the system as if you’re talking to someone you know! If you’re curious to know the principles of writing and designing digital assistants, you’re in the right place. This course will teach you to design a conversation-based experience.

What you'll learn

Create a digital assistant app with meticulous care for users to get a service at their doorstep. In this course, Designing Digital Assistants: The Big Picture, you’ll learn to design a human-centric content strategy. First, you’ll explore conversational design. Next, you’ll discover the right balance of voice and tone of the digital assistant. Finally, you’ll take your writing skills to the next level to make significant and helpful conversation. When you’re finished with this course, you’ll have the skills and knowledge needed to design and write conversations for chatbots or voice assistants to engage your audience.

About the author

Monika creates design flows/systems for products to generate better business and become market leaders. She leverages data to create intelligent predictive digital products that meet users/consumers needs. She is a diligent person who believes in empathy as the core value of design. She is a firm believer of knowledge sharing through conferences, meet-ups, blogs etc. Her unique experience is in working directly with CEOs, Executive level leadership, and Investors. She analyses users perceptions,... more

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