What you'll learn

Change, when not managed correctly, can be disruptive to our work environments. In this course, Change Management: Developing the Plan, you’ll learn key skills and techniques that help define the ‘how’ of the change work needed. First, you’ll explore key components that will help you create an effective change plan. Next, you’ll discover the importance of collaborating and integrating the work with other support teams. Finally, you’ll explore ways to evaluate and monitor performance to ensure expected deliverables will be attained. When you’re finished with this course, you’ll have the skills and knowledge of change management needed to successfully develop a change management plan.