Course info
Nov 13, 2018
1h 44m
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More than half of all employees will choose macOS over Windows when given the opportunity. In this course, macOS Support: System Management, you will learn all about essential system processes in Mac computers running the latest macOS. First, you will learn how to manage peripherals. Next, you will discover how to configure printing, with both local and network printers. Then, you will familiarize yourself with the cues at each of the main macOS system initialization stages. Finally, you will explore what startup modes are available in macOS and how they can help you troubleshoot startup issues. When you finish this course, you'll not only have the system management knowledge needed to troubleshoot system initialization, peripheral setup, and printing in macOS, but the skills to provide support to other users.

About the author
About the author

Herta is an independent Consultant working in software localization, web technologies, online marketing and course authoring. She is mostly dedicated to authoring courses with Pluralsight, but she also works as a localization consultant for SDL International and is part of the Google Linguistic and Localization Team, where she is assigned to localize Google products and software.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi. Welcome to this course on macOS Support: System Management. My name is Herta Nava. I am an IT and localization consultant working in a variety of exciting technology projects. I am also a certified Apple Support Professional and a very enthusiastic author at Pluralsight. Being a Mac support expert can be a great addition to your professional set of skills as a service technician, technical coordinator, or support expert, whether you intend to work as an independent consultant or in an enterprise setting. On the other hand, this course can be of great help for you to get prepared for the examination to become an Apple Certified Support Professional, a certification that could help you stand out from the crowd and increase your professional opportunities. The Apple training and certification program is an important option to consider because it can show others a validation of your skills, and it will also keep you at the forefront of the Apple technology. In this course, we're going to see topics related to system management in computers running the latest Mac operating systems. The main topics we will cover include managing peripherals, configuring printing, system initialization, startup modes, and troubleshooting. By the end of this course, you will have the skills and knowledge required to support Mac users regarding system management, and you will be able to assist in troubleshooting in case of problems with peripherals, printing, and system initialization. Before beginning the course, it would be a very good idea to take or have taken the previous courses in this series, which you will find right here in the Pluralsight library. Please join me on this journey to learn all about Mac system management.