Play by Play is a series in which top technologists work through a problem in real time, unrehearsed, and unscripted. In this course, Play By Play: Salesforce Survival Tools for the Accidental Admin, Jeff Susich and Don Robins demonstrate a finite set of tools, tips, and best practices for Accidental Admins. Learn key objectives to help regain time often lost to common inefficiencies, overlooked configuration options, and how to leverage and customize Activities. By the end of this course, you’ll have practical and solid advice to make any Accidental Admin more productive with Salesforce.
Jeff is a Certified Salesforce.com System Administrator, Advanced System Administrator, Sales Cloud Consultant, Service Cloud Consultant and Platform App Builder. He has been a Registered Salesforce Consulting Partner since 2011.
Don Robins is a well known Salesforce MVP, instructor, author, and speaker.
A custom business application developer for more decades than he cares to
admit, he focuses on Salesforce technical instruction and knowledge