Jeff Susich

Jeff is a Certified Salesforce.com System Administrator, Advanced System Administrator, Sales Cloud Consultant, Service Cloud Consultant, and Platform App Builder. He has been a Registered Salesforce Consulting Partner since 2011. He started using Salesforce as a user and self-taught system administrator. He took on a role as Senior VP of Sales and Marketing and found to his dismay that the company sales and support processes were being managed by paper files. Thus began his Salesforce.com baptism by fire. Jeff has deep and wide business experience in Sales, Operations, Contact Centers, IT, and Marketing at both startups and Fortune 500 companies. He works with all Editions of Salesforce: Essentials, Professional, and Enterprise. Jeff specializes in being able to rapidly understand client and user needs and associate those needs with Salesforce.com. He has worked with clients in almost every imaginable industry, and he has done over 150 salesforce implementation/cleanup/rescue projects. Jeff has trained hundreds of users and system administrators. Jeff is a military veteran and holds a BSEE from Arizona State University and an MBA from the University of Oregon. He lives in Loveland, OH.