SIP is used extensively in today’s collaboration deployments. You must be able to get traces and debugs from a variety of sources to troubleshoot effectively. This course will demonstrate solutions that will help you diagnose and solve SIP problems.
In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In this course, Troubleshooting Cisco SIP Trunks, CUBEs, and URI Dial Plans, you will learn how to diagnose SIP problems, use various tools and techniques to collect traces and debugs, understand the call process, and come up with solutions. First, you will see how to identify the major components of the Cisco SIP Collaboration solution you’re working with so that you will be able to isolate the problem areas quickly during troubleshooting. Next, you will be able to use a variety of Cisco debug, trace, and monitoring tools that are available to assist with your troubleshooting. Finally, you will learn how to implement an action plan that uses a systematic troubleshooting approach to provide consistent network services and minimize service interruptions. When you’re finished with this course, you’ll have the skills and knowledge needed to troubleshoot SIP trunks, CUBEs, and URI components that will help you diagnose and troubleshoot issues in Cisco Collaboration deployments.
Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He is a Cisco Systems Engineer that consults with a variety of clients to design, implement, and maintain their Cisco Collaboration solutions. Sean is CCNP in Routing and Switching, Wireless, and Collaboration.
Course Overview Hi everyone. My name is Sean Douglas, and I want to welcome you to my course, Troubleshooting Cisco SIP Trunks, CUBEs, and URI Dial Plans. I've been a Cisco engineer and instructor for nearly two decades. In that time, I've taught thousands of adults a lot of Cisco, including IP networking, voice and video collaboration, and especially how to make their Cisco technology work for them and what to do when it's not working. In this course, which is part of an ongoing series, we're going to cover one of my favorite topics, troubleshooting SIP. SIP is used extensively in today's collaboration deployments, and being able to troubleshoot it is an absolute necessity for collaboration administrators. This course is designed to make sure that you understand exactly how to diagnose SIP problems so that when end users tell you it won't let me or it worked before you started working here, you'll be prepared to precisely identify the exact issue and come up with a solution. We're going to definitely give you real-world solutions. We're going to show you how to troubleshoot SIP collaboration solutions, and we'll do it in a way that's easy to understand. We're going to use extensive demonstrations, hands-on, step-by-step configuration examples so that by the end of this course, you'll be able to identify problems, gather facts, create an action plan, and solve the issue. We've designed the course to have extensive hands-on examples so that you'll be able to reference our step-by-step demonstrations in your day-to-day career. Before beginning this course, you should have a solid understanding of Cisco Unified Communication Manager either by having watched the previous courses, Building Gateways, SIP trunks, and CUBEs for Cisco Collaboration, Building a Cisco SIP URI-based Dial Plan with ILS, SME and Unified Mobility, Troubleshooting User, Gateway, and Endpoint Registration Issues, or being at about the CCNA collaboration level or have some experience working with Cisco Unified Communications Manager. I hope you'll join us build solutions in the Troubleshooting Cisco, SIP Trunks, CUBEs, and URI Dial Plan course at Pluralsight.