What you'll learn

In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In this course, Troubleshooting Cisco SIP Trunks, CUBEs, and URI Dial Plans, you will learn how to diagnose SIP problems, use various tools and techniques to collect traces and debugs, understand the call process, and come up with solutions. First, you will see how to identify the major components of the Cisco SIP Collaboration solution you’re working with so that you will be able to isolate the problem areas quickly during troubleshooting. Next, you will be able to use a variety of Cisco debug, trace, and monitoring tools that are available to assist with your troubleshooting. Finally, you will learn how to implement an action plan that uses a systematic troubleshooting approach to provide consistent network services and minimize service interruptions. When you’re finished with this course, you’ll have the skills and knowledge needed to troubleshoot SIP trunks, CUBEs, and URI components that will help you diagnose and troubleshoot issues in Cisco Collaboration deployments.