Troubleshooting Cisco SIP Trunks, CUBEs, and URI Dial Plans

by Sean Douglas

SIP is used extensively in today’s collaboration deployments. You must be able to get traces and debugs from a variety of sources to troubleshoot effectively. This course will demonstrate solutions that will help you diagnose and solve SIP problems.

What you'll learn

In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In this course, Troubleshooting Cisco SIP Trunks, CUBEs, and URI Dial Plans, you will learn how to diagnose SIP problems, use various tools and techniques to collect traces and debugs, understand the call process, and come up with solutions. First, you will see how to identify the major components of the Cisco SIP Collaboration solution you’re working with so that you will be able to isolate the problem areas quickly during troubleshooting. Next, you will be able to use a variety of Cisco debug, trace, and monitoring tools that are available to assist with your troubleshooting. Finally, you will learn how to implement an action plan that uses a systematic troubleshooting approach to provide consistent network services and minimize service interruptions. When you’re finished with this course, you’ll have the skills and knowledge needed to troubleshoot SIP trunks, CUBEs, and URI components that will help you diagnose and troubleshoot issues in Cisco Collaboration deployments.

Table of contents

Course Overview

About the author

Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He didn't always understand how IP networks, voice, and video solutions work. Sean remembers clearly what it was like to start from the beginning, when everything was new and somewhat confusing. Fortunately, he had some exceptional teachers that took the time to explain things in plain terms. He also has an enthusiasm for learning and finding solutions. Sean brings that same passion for learning and enth... more

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