Troubleshooting User, Gateway, and Endpoint Registration Issues
Because of the complexity of Cisco Collaboration deployments, you must have a solid understanding of the various voice and video elements to troubleshoot effectively. This course will demonstrate solutions to help you diagnose and solve problems.
What you'll learn
In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In this course, Troubleshooting User, Gateway, and Endpoint Registration Issues, you'll learn how to diagnose and define problems, use various tools and techniques to gather facts, assemble an effective troubleshooting plan, and observe the solutions. First, you'll learn how to identify the major components of the Cisco Collaboration solution you’re working with so that you will be able to isolate the problem areas quickly during troubleshooting. Next, you’ll be able to use a variety of built-in debug, trace, and monitoring tools that are available to assist with your troubleshooting. Finally, you’ll see how to implement an action plan that uses a systematic troubleshooting approach to provide consistent network services and minimize service interruptions. When you’re finished with this course, you’ll have the skills and knowledge needed to develop solutions that will help you diagnose and troubleshoot issues in Cisco Collaboration deployments.