Collaborating and Sharing Knowledge With Confluence

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Collaborating and Sharing Knowledge With Confluence

Authors: Jim Weaver, Marcelo Pastorino

Confluence is an enterprise knowledge management and collaboration product made by Atlassian. It is built around a simple wiki core, but offers many layers of features on top of... Read more

What you will learn:

  • Team communication and collaboration
  • Team administration
  • Confluence cloud site administration

Pre-requisites

No prerequisite knowledge needed.

Beginner

In this beginner section we will cover fundamental Confluence concepts and essential day to day feature usage, such as creating spaces and pages and use of the Confluence Editor.

Confluence: Getting Started

by Jim Weaver

Mar 4, 2020 / 2h 14m

2h 14m

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Description

Confluence is a high-powered wiki-based tool used by companies and teams to share information, document products and processes, and even aid with customer support. In this course, Confluence: Getting Started, you'll learn to get up to speed and ready to use Confluence on a daily basis on your own projects and with your own teams. First, you’ll learn about core Confluence concepts and terminology and how to find your way around even a crowded Confluence instance. Then, you'll practice how to create your own spaces and pages to organize and present content and how to manage files attached to pages. Finally, you'll be able to use the powerful Confluence editor along with many macros that enhance content, and effectively search a Confluence instance and help other users find your content. By the end of this course, you’ll be ready to dive into Confluence with your own teams and projects.

Table of contents
  1. Course Overview
  2. Understanding Confluence Concepts and Uses
  3. Navigating Confluence and Setting Personal Preferences
  4. Creating Spaces and Pages
  5. Adding and Using Attachments
  6. Mastering the Confluence Editor
  7. Finding Content in Confluence
  8. Learning More

Intermediate

In this intermediate section we will cover features of Confluence designed to support teamwork and collaboration, and also cover how to administer Confluence content such as spaces and pages for teams.

Confluence: Team Communication and Collaboration

by Jim Weaver

Apr 28, 2020 / 2h 20m

2h 20m

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Description

Confluence is a high-powered wiki-based tool used by companies and teams to share information, document products and processes, and even aid with customer support. In this course, Confluence: Team Communication and Collaboration, you'll focus on communication and collaboration features within Confluence. First, you’ll learn how to communicate with coworkers within Confluence, stay informed of activity in Confluence that’s important to you, and create content collaboratively. Then, you’ll see how to extend Confluence with content like diagrams and team calendars. Finally, you'll navigate how to integrate it with Slack, and how to leverage the Confluence mobile app. By the end of this course, you’ll be able to get the most out of Confluence’s collaboration and communication features.

Table of contents
  1. Course Overview
  2. Understanding Collaboration Concepts in Confluence
  3. Communicating with Your Team
  4. Staying Informed of Activity
  5. Editing Collaboratively
  6. Using Diagrams
  7. Using Team Calendars
  8. Leveraging Slack Integration
  9. Using the Confluence Mobile Application
  10. Learning More

Confluence: Content Administration and Customization

by Jim Weaver

Jun 12, 2020 / 1h 59m

1h 59m

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Description

Confluence is a high-powered wiki-based tool used by companies and teams to share information, document products and processes, and even aid with customer support. In this course, Confluence: Content Administration and Customization, you'll gain the ability to use Confluence to support decentralized administration of content. First, you'll explore how space administrators have the ability to both customize and administer their spaces without the need for an overall Confluence administrator. Next, you'll discover how to focus on the space administrator role, and how to customize and administer individual spaces. Finally, you’ll learn how to create custom page templates, manage space permissions, organize content, import and export content, and keep your spaces clean and easy to use! When you're finished with this course, you'll have the skills and knowledge of Confluence needed to administer content in your organization.

Table of contents
  1. Course Overview
  2. Understanding Space Administration Concepts
  3. Managing and Organizing Space Content
  4. Managing Space Permissions
  5. Customizing Space Look and Feel
  6. Creating and Managing Custom Templates
  7. Importing and Exporting Space Content
  8. Learning More

Advanced

In this advanced section we will cover site administration of both Confluence Cloud and Confluence Server.

Confluence Cloud: Site Administration

by Marcelo Pastorino

May 7, 2020 / 1h 38m

1h 38m

Start Course
Description

Confluence is a fantastic collaboration tool that brings teams, people, and ideas together.

In this course, Confluence Cloud: Site Administration, you will gain the practical knowledge needed to administer your Confluence Cloud site.

  • First, you will learn to set up, configure, and customize Confluence Cloud.
  • Next, you will see how to manage its users, groups, permissions, and integrate with external identity providers like Okta and G Suite for SAML single-sign-on and external user directory capabilities.
  • Finally, you will discover how to administer apps, blueprints, global templates, and to migrate from on-premise Confluence to the Cloud.

When you're finished with this course, you'll have the skills and knowledge necessary to administer Confluence Cloud confidently.

Table of contents
  1. Course Overview
  2. Getting Started with Confluence Cloud
  3. Understanding Security and Audit Options in Confluence Cloud
  4. Customizing and Configuring Confluence Cloud
  5. Managing Users, Groups, and Permissions
  6. Working with Blueprints and Templates
  7. Integrating and Managing Apps in Confluence Cloud
  8. Migrating from Confluence Server to Cloud
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