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Microsoft Collaboration Communications Systems Engineer (MS-721)

5 Courses
8 Hours
Practice exam

With more and more distributed teams across the globe, it’s of ever increasing importance to stay connected and collaborative. This path teaches you all you need to know to implement and imagine collaboration communications software from Microsoft. A large portion of this training focuses on Microsoft Teams, but additional topics are covered as well. \ \ Additionally, the courses in this path align with the objectives for the MS-721 certification exam and can help you prepare for certification.

Content in this path

Microsoft Collaboration Communications Systems Engineer (MS-721)

With more and more distributed teams across the globe, it’s of ever increasing importance to stay connected and collaborative. This path teaches you all you need to know to implement and imagine collaboration communications software from Microsoft. A large portion of this training focuses on Microsoft Teams, but additional topics are covered as well. \ \ Additionally, the courses in this path align with the objectives for the MS-721 certification exam and can help you prepare for certification.

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Certification path

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What You'll Learn
  • Plan and design Teams meetings
  • Plan and design Teams Phone and PSTN connectivity
  • Plan and design Teams-certified device solutions
  • Prepare the network for the deployment of Teams
  • Troubleshoot call failures and session quality
  • Configure and manage Teams meetings
  • Configure and manage audio conferencing
  • Configure and manage live events
  • Configure Teams Phone policies
  • Configure auto attendants and call queues
  • Configure dynamic emergency calling
  • Configure and manage users for Teams Phone
  • Configure and manage calling features for Teams Phone
  • Configure and manage Direct Routing for Teams Phone
  • Maintain Teams Rooms and devices
  • Configure and manage Teams Rooms on a Surface Hub or Windows
  • Configure optional features for Teams Rooms and devices
Prerequisites
  • You should be familiar with Microsoft Teams administration and the Microsoft tech stack.
Related topics
  • Microsoft Windows
  • Microsoft 365
  • Microsoft Teams
  • Collaboration Software
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