- Course
Help Desk Essentials: Customer Interaction
Learn valuable soft skills and customer service skills for working on an IT help desk.
Beginner
- Course
Help Desk Essentials: Customer Interaction
Learn valuable soft skills and customer service skills for working on an IT help desk.
Beginner
Get started today
Access this course and other top-rated tech content with one of our business plans.
Try this course for free
Access this course and other top-rated tech content with one of our individual plans.
This course is included in the libraries shown below:
- Core Tech
What you'll learn
This course will help improve the soft skills and customer service skills of both new and existing IT help desk employees.
Help Desk Essentials: Customer Interaction
Beginner
Fran is a qualified and experienced trainer with a wealth of customer service experience and knowledge.
Rich is a qualified and experienced HR professional who is an associate member of the Chartered Institute of Personnel & Development.