Bill Cypert focuses on solving organizational pain points. He was the kid who didn’t break apart his Rubik’s cube so that he could get all the colors lined up—he was the kid who solved it. And he has not stopped taking on impossible, beat-your-head-against-the-wall challenges since. Bill Cypert has solved pain points for hundreds of ServiceNow & VMware customers. He has spoken at multiple Knowledge & VMworld events in the US and EU. His focus is assisting customers achieve their business objectives by drilling in on their pain to address the root cause.