Lyric Hartley is a Customer Solution Architect at Heroku. He spends his days helping Heroku?s biggest customers solve their hard problems and reach the scale they require. He loves that there are always new and difficult problems to solve. Before his current role he was on a development team at Salesforce.com. With an understanding, from the inside of Salesforce, he helps many teams in Salesforce innovate faster by leveraging Heorku. He is passionate about the future of computing and enabling people to focus on what matters for their business instead of what is common to all businesses. He also loves music and beer!