Communications: How to Talk, Write, Present, and Get Ahead!

Learn how to communicate effectively in your workplace to be more effective in your job and to further your career, applicable to anyone who has to communicate and wants to improve their communication skills
Course info
Rating
(868)
Level
Beginner
Updated
Feb 8, 2013
Duration
2h 29m
Table of contents
Introduction
Skills Necessary For Good Communications
Meetings
Writing
Writing a Presentation
Delivering a Presentation
Description
Course info
Rating
(868)
Level
Beginner
Updated
Feb 8, 2013
Duration
2h 29m
Description

Communicating effectively is one of the most essential aspects of your job, and is the key to progressing in your career. But how do you do it? Most companies do not provide training on how to communicate so this course fills that gap for you. Firstly you'll learn the foundational skills necessary for any form of communication. Then you'll learn the art of running a successful meeting, along with how to handle some specific meeting scenarios like code reviews and 1-1s. You'll learn how to write effectively, whether emails, articles, or reports, and how to start and maintain a popular blog. Then you'll move on to planning and writing a presentation, including how to pick a topic, formulate an effective slide-deck template, and write the presentation content, all depending on what type of presentation it is. Finally, you'll learn how deliver a top-notch presentation, including preparation, managing nerves, and a whole raft of tips and tricks on what to do and what not to do. In today's busy work environment you can't afford to have sub-standard communication skills or you'll be left behind - but if you watch this course and practice what you learn in it, you'll boost your skills and start to get ahead! This course is perfect for anyone working in the I.T. industry, with any amount of technical experience and communication skills.

About the author
About the author

Paul is the CEO of SQLskills.com, a Microsoft Regional Director and a SQL Server MVP. He worked on the SQL Server Storage Engine team at Microsoft from 1999 to 2007. Among other things, he wrote DBCC CHECKDB/repair for SQL Server 2005 and was responsible for the Core Storage Engine during SQL Server 2008 development.

More from the author
More courses by Paul Randal
Section Introduction Transcripts
Section Introduction Transcripts

Skills Necessary For Good Communications
Hi. This is Paul Randal from SQLskills. com. And I'm recording this course for Pluralsight. This is the Communications: How to Talk, Write, Present, and Get Ahead course. And this is Module 2, Skills Necessary for Good Communications. Introduction. There are a bunch of critical skills that you're going to need to learn to enable you to communicate effectively in a work environment. They are the absolute foundations of being able to communicate and they're going to serve you well in a wide variety of situations. All of them that we're going to talk about in this module apply to both written and verbal communications. What we're going to talk about are things like being able to express yourself, knowing your audience and tailoring your communications to that audience, being able to ask questions of your audience, being able to listen to what your audience is saying. And a bunch of things that you should avoid doing. So at the end of this module, you'll have the building blocks for being able to communicate effectively and then we'll move on to specifics scenarios.

Meetings
Hi, this is Paul Randal from SQLskills. com and I'm recording this course for Pluralsight. This is the Communications; How to Talk, Write, Present and Get Ahead course. This is module 3; Meetings. Introduction; being able to run a successful meeting is a general skill just like anything else that you're going to have to master. Now we've all been in lots and lots of meeting and I'm sure you've been in meetings that have not been very well run. Signs of a poorly run meeting are; there's no agenda; there's no goals; nobody really knows what they're supposed to be doing; nobody is in control of the meeting; nobody is making sure that the meeting makes progress; nobody is taking notes; people aren't paying attention; everybody's got their laptops open and they're typing away on email; the participants are sitting there thinking this is a waste of my time; they're frustrated; they don't know why they're supposed to be there. I had many, many such meetings while at Microsoft and I was frustrated. So one of the things that I used to teach my team members was how to run a successful meeting. In this module we're going to cover tips for in-person and remote meetings; a lot around body language and how to express yourself. And then various meeting scenarios like meeting with your colleagues, meeting with clients, meetings with your manager and how to make the most of those.

Writing
Paul Randal: Hi, this is Paul Randal from SQLskills. com, and I'm recording this course for Pluralsight. This is the communications, how to talk, write, present, and get ahead course, and this is Module 4, Writing. Introduction - we've talked a lot so far in the course about having meetings, about general communications skills, and talking to people. What we haven't talked about yet is writing, and writing is actually much harder than speaking, especially if you're doing formal writing, like reports and so on, because you only have one chance to communicate with your audience. Unlike with spoken communications where you can repeat yourself, you can pick-up cues and so on from the audience, with written communication there's no way for the audience to pick-up any kind of body language, cues, or voice inflections from you, and there's no way for you to get any feedback from the audience, so you have to think about how the audience is going to react to what you're saying in your writing. Now most people, I find, are not as practiced at writing as they are at speaking. Speaking we're doing all the time when we're interacting with people, but most people don't do an awful lot of even formal writing. So there's a bunch of different skills that we're going to have to master to be a really good writer and to be able to communicate effectively with writing, and that's what we're going to cover in this module. We're going to talk about general writing skills. We're going to look at some different writing scenarios and how you would choose how to communicate differently, and we're going to cover blogging in-depth.

Writing a Presentation
Paul: Hi. This is Paul Randal from SQLSkills. com, and I'm recording this course for Pluralsight. This is the "Communication-- How to Talk, Write, Present and Get Ahead" course, and this is Module 5, "Writing a Presentation. " Introduction. Anytime you see a really great presentation, it's made up of two distinct parts. First of all there's the presentation itself, the material that's being presented, and secondly, there's the presenter who's actually doing the presenting. Without either one of these two being really good, you're not going to get a great presentation. Now there's been a lot of stuff that's been published about how to write a great presentation, how to put together a good slide deck, and how to do a presentation. So what I'm going to do in this module and the next one is give you my top tips based on my experiences for how you can get started and put together great presentations. In this module we're going to cover picking a topic, picking a level, and then how you go about planning your presentation based on what the presentation's going to be about and who you're presenting to, and then writing your actual presentation.

Delivering a Presentation
Paul Randal: Hi, this is Paul Randal from SQLskills. com. And I'm recording this course for Pluralsight. This is the Communications: How to Talk, Write, Present, and Get Ahead! course. And this is the final module, Module 6, Delivering a Presentation. Introduction: To be honest, for most people presenting in public is the most feared thing in their entire lives. Most people find it more stressful than getting married, getting divorced, moving a house or even changing jobs. But it does not have to be that way. With a set of simple guidelines and with some practice, you can actually come to start liking presenting. I love presenting. That's why I do so much of it. Now, in this module what we're going to talk about is how to prepare to present and actually how to do the presentation itself. This is going to build on the previous module where we talked about how to put together the presentation. ( Pause )