Moving Toward Healthier Conflict in the Workplace

You should learn this topic because conflict is inevitable in any organization. Leaders like you can handle conflict well and even leverage it for learning and growth, and you can coach your team members to do the same. That's the virtuous cycle this course can help you and your team get into.

Positive attitudes can make the work environment happy and a joy to be in. A positive attitude keeps everyone trying new things, feeling brave about brainstorming new ideas, and makes people feel excited to go to work with their co-workers.

Healthy conflict is constructive conflict, the kind that stirs disagreement but doesn't encroach upon people's basic respect for one another. Perhaps the number one reason why conflict is healthy for relationships is that conflict signals a need for change, for both parties. Conflict provides an opportunity for making change, that is if both partners are up for it. Conflict gives you a chance to work on the problems in your relationship.

When leaders avoid conflict it can cause communication to become strained, productivity can suffer, teamwork may diminish, and many other consequences.

Providing effective resolutions for workplace conflicts will increase performance, productivity and motivation. By investing time in developing a healthy workplace environment it may also improve employee retention, reduce stress, build team effectiveness, and have many other positive outcomes.