Managing Microsoft Teams Phone Numbers and Systems
By Jeff Brown
Course info
Course info
Description
Microsoft Teams is the fastest growing Office 365 service, but using it for collaboration is only the beginning. In this course, Managing Microsoft Teams Phone Numbers and Systems, you will learn foundational knowledge in how Microsoft Teams can provide phone system capabilities for your organization and cover objectives from the MS-700: Managing Microsoft Teams certification exam. First, you will learn the different options for providing access to phone system services. Next, you will develop an understanding of the steps to provision phone numbers to your users and how to manage their calling experience. Then, you will discover how to provide menu systems to incoming callers and distribute calls to groups of agents. Finally, you will explore how to enhance the conferencing experience by adding dial-in audio to your meetings. When you are finished with this course, you will have the skills and knowledge to effectively manage Microsoft Teams phone systems and audio conferencing.
About the author
Jeff is a system administrator with a decade of experience working with Microsoft technologies. He is a course author, blogger, technical writer, and PowerShell enthusiast.
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Section Introduction Transcripts
Course Overview
[Autogenerated] Hey, everyone, My name is Jeff Brown and welcome to my course managing Microsoft and Systems. I am a window system engineer that has spent my career focusing on Microsoft Technologies. And lately I've been working with their news collaboration product, Microsoft Teams, which is the fastest growing app inside of office. 3 65. In this course, we're going to cover the phone system and audio conferencing topics so you can add voice capabilities for your users and take the team's experience to the next level. Some of the major topics will cover include working with calling plants, including phone numbers and emergency addresses. Managing the user experience with different policies, creating call queues and auto attendants to enhance your organization's capabilities and configuring audio conferencing so users congee I'll into their meetings. By the end of this course, you'll have a solid foundation to get started using the phone system and audio conferencing capabilities inside of Microsoft teams before beginning the course. You should already be familiar with the teams client as well as working with the Microsoft 365 Admin center and the team's admin center. You should also be familiar working with PowerShell as well. Look at management capabilities there. I hope you'll join me on this journey to learn about Microsoft teams with the managing Microsoft teams, phone numbers and systems course at Pluralsight.