PMP® Exam Prep – Project Stakeholder Management

This retired course is based on version 5 of the PMBOK® Guide.
Course info
Rating
(55)
Level
Intermediate
Updated
Sep 9, 2015
Duration
2h 2m
Table of contents
Description
Course info
Rating
(55)
Level
Intermediate
Updated
Sep 9, 2015
Duration
2h 2m
Description

This is the thirteenth course in the PMP® series. Inside, we discuss how stakeholders are identified and classified and how this information can be used to effectively engage stakeholders in project work, reduce opposition to project goals, and motivate stakeholders to support the project and its goals, all while reducing resistance and building consensus around project goals.

About the author
About the author

Casey has experience leading projects in many fields, including healthcare, digital media, mobile app development, consumer product design, education, and event management. He's constantly in pursuit of new challenges and loves to share what he learns along the way with others.

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Section Introduction Transcripts
Section Introduction Transcripts

Planning Stakeholder Management
Welcome back. In this module we're going to discuss planning stakeholder management. Now that we have a list of identified stakeholders in mind and we've begun to classify them and have some idea of the type of stakeholders we're going to need to engage with, it's time to put our plan into place, so that we can properly manage and control our relationships with stakeholders throughout the course of the project. First, we'll look at planning stakeholder management at a broad level, and then drill down into various levels of stakeholder engagement. Really there are five in particular that we're going to want to hone in on, and that can help give us an indication of how we should approach our relationships with those different stakeholders. Then we'll look at the stakeholder management plan and the various components that we should put in place in order to cover all of our bases when it comes to stakeholder engagement, and then we'll look at the inputs, tools and techniques, and outputs of the plan stakeholder management process as found in the PMBOK Guide. Let's get started.

Managing Stakeholder Engagement
Welcome back. Now that we've identified our project's stakeholders and laid out our plans for how we're going to manage our relationships with them throughout the course of the project, it's time to actively manage stakeholder engagement. First, we'll talk about what that entails and what we should seek to accomplish through managing our engagement with various stakeholders. Then, we'll take a closer look at the manage stakeholder engagement process, the inputs, tools and techniques, and outputs as found in the PMBOK Guide. Let's get started.

Controlling Stakeholder Engagement
Welcome back. In this module we're going to discuss Controlling Stakeholder Engagement. Once we've identified our stakeholders, put a plan in place for how we intend to engage with them, and begin to actually undertake engagement activities, sharing information with stakeholders, learning from them, and hopefully helping to convert them into supporters or leaders of our project, it's time for us to then assess how we've done in each of these prior phases. Have we been able to identify all of the stakeholders that we needed to? Have we done an effective job of reaching out to them? Did we classify them correctly and were our stakeholder engagement plans sufficient for the types of activities it turns out we needed? That's what we want to find out using this process. First, we'll look at controlling stakeholder engagement and how we intend to accomplish these sorts of objectives. Then, we'll look at the inputs, tools and techniques, and outputs associated with the process, as found in the PMBOK Guide. Let's get started.