Windows Virus and Malware Troubleshooting

Learn how to identify, block, and remove any type of malware from PCs. Find out how to train PC users to identify threats and what you can do to effectively block malware infections from occurring.
Course info
Rating
(17)
Level
Intermediate
Updated
Feb 10, 2017
Duration
1h 26m
Table of contents
Description
Course info
Rating
(17)
Level
Intermediate
Updated
Feb 10, 2017
Duration
1h 26m
Description

Virus and malware infection can plunge any business or organization into crisis as it spreads from one PC to another across a network, encrypts files, and downs desktops and servers. This course, Windows Virus and Malware Troubleshooting, will first teach you about the different types of malware threats and how criminals are resorting to psychology to attack your PCs and networks. Second, you'll learn what tools and utilities are available to help you defend your PCs and networks against malware. Third, you'll learn how to manually remove different types of malware threats from infected PCs. By the end of this course, you'll be armed with the right knowledge and the best available tools. You will be able to train PC users in how they can keep themselves and your vital company data safe, knowing that you will have the knowledge to clean infected PCs should disaster occur.

About the author
About the author

Mike was first awarded as a Microsoft MVP in 2011 and is a recognized technical expert in the Windows experience and troubleshooting with more than a dozen books published, including Beginning Windows 10 and Windows 10 Troubleshooting.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi, I'm Mike Halsey. I'm a Microsoft MVP Awardee, and the author of many books on Windows troubleshooting, and I'm excited to bring you this short course on how to troubleshoot viruses and malware on Microsoft Windows. Modern malware can present massive problems for any individual and businesses of any size, from SMBs to corporations. Data loss and the crippling effects of a ransomware attack can cause excessive downtime, massive data loss, and even cripple a company completely. Recently improvements in malware defense don't always help, either, as criminals are using evermore ingenious ways to trick end users into installing their malware packages. Covering three versions of the Windows Operating System, Windows 7, Windows 8. 1, and Windows 10, I'll guide you through all the different types of malware threats, show you how you can protect your PCs, networks, and train employees in best practice, while also showing you how you can find, identify, and remove malware manually when you have to. Some of the major topics that we will cover are the different types of malware and how they attack your PC, the tools and utilities available to help you defend against and remove malware, and how to manually remove malware from a PC. By the end of this course, you'll be able to defend against and remove almost any type of PC malware. I hope you'll join me on the journey to learn how to troubleshoot viruses and malware on Microsoft Windows at Pluralsight.

Defending Windows PCs Against Malware
Hi, I'm Mike Halsey, and welcome to Windows Virus and Malware Troubleshooting. In this course, I'm going to guide you through every aspect of troubleshooting and removing viruses and malware from PCs. Additionally, we'll cover other subjects, such as the different types of threats and how you can mitigate against them. So, let's spend a little bit of time just looking at what we're going to cover. In the first module, we'll look at how you defend PCs against malware. Now this is going to include details of all the different types of threats that are currently out there. Then, in module two, we'll look at the resources and tools, both are built within Windows, and also from Microsoft and third parties that are available to help remove them. And in the last module, we'll go through a practical example of how you physically remove malware and viruses from a PC. Now, there's something to note here, that this course is for three different Windows versions, Windows 7, Windows 8. 1, and Windows 10. Now generally speaking for this course, everything is the same, but there are differences between the various operating systems, certainly in the security features that they support. So, where there are differences between the operating systems or where I'm doing a live demo in a particular operating system, then these will be color coded, as you will see here.

Malware and Virus Resources and Tools
While there are a great many features and utilities available within Windows itself, in all versions of Windows, to help defend your PC against malware and to keep it secure, there are a great many third-party tools available and additional tools from Microsoft, and I wanted to in this module go through what's available. So, let's have a look at what we're going to cover. We'll begin by looking at the Microsoft Sysinternals suite, and specifically at the two most useful tools when it comes to finding and removing malware. Then we'll look at what else is available from Microsoft and how it might be useful to you before moving onto look at third-party tools and utilities. Now, there is a caveat with this. And that is that all tools and utilities that are listed could be updated, and probably will be updated, on a periodic, on a regular or a semi-regular basis. Some tools could even be withdrawn in the future. This means that you should keep up-to-date with what's available. You can go to the Microsoft Security website that I'll detail shortly, or you can go to the third-party security vendors websites and keep up-to-date with the tools they have available. With that in mind, let's press on.

Removing Malware and Viruses from PCs
So here it is, the part you've all been waiting for, unless you just skipped ahead, which is technically cheating, the live demonstration of how to remove malware from a PC. Now let's have a look at what we're going to cover in this module. We'll begin by looking at best practice for quarantining malware and quarantining a PC before you try to remove it. Then we'll look at how you actually identify and remove the malware files on the PC before moving on to looking at Rootkits and how you can remove those from a PC, because that's much harder. Now, I just want to give a shout-out to the security researchers at CQURE for providing a test virus, a sample virus that I can use in this demonstration. So, that said, let's crack on.