Managing Virtual Teams

Paths

Managing Virtual Teams

Authors: Chase DeHan, Dan Appleman, Doru Catana, Raina Kumra, Sandesh Belthangady

With today’s global, digital workforce, more often than not you will be leading and managing people who are not at your office location. Whether you yourself are virtual or your... Read more

How to build and lead successful virtual teams How to create a virtual team communication plan How to succeed with virtual meetings How do develop diversity intelligence How to resolve conflict with virtual teams How to build the business case for virtual teams

Pre-requisites

No prerequisite knowledge needed.

Beginner

In this beginner section we will build a foundation by exploring the keys to building and leading a successful virtual team.

Building Successful Virtual Teams

by Chase DeHan

Jun 11, 2020 / 1h 48m

1h 48m

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Description

Building and motivating a virtual team takes actionable tactics. In this course, Building Successful Virtual Teams, you’ll learn multiple strategies for leading high performing teams that don’t meet in person. First, you’ll explore the foundation of virtual work to build on. Next, you’ll discover how to create Objectives and Key Results (OKRs) and why they are critical for virtual teams. Finally, you’ll learn how to hire and retain top talent. When you’re finished with this course, you’ll have the skills and knowledge of managing virtual teams needed to implement and immediately see positive impacts on your team.

Table of contents
  1. Course Overview
  2. Hiring and Retaining Talent
  3. Measuring What Matters
  4. Operating a Virtual Team

Leading Virtual Teams

by Dan Appleman

Mar 31, 2021 / 1h 32m

1h 32m

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Description

In 2020, technology teams worldwide suddenly became virtual – and for many of them some degree of virtual work has become the new normal. Knowing how to lead virtual teams has become a core skill set for those currently leading teams, and those who wish to move into leadership and management positions. In this course, Leading Virtual Teams, you’ll learn those skills, and the ways in which leading virtual teams differs from those that are not. First, you'll take a close look at the differences between virtual and non-virtual teams, and how those differences result in a unique set of challenges that will be the focus of this course. Next, you'll focus on the work and how to monitor and maintain productivity on a virtual team. Finally, you'll look at the people and how to build culture, community, and cohesion on a team where individual team members rarely, if ever, meet in person. When you're finished with this course, you'll have discovered that leading a virtual team is not harder or worse than that of leading a non-virtual team.

Table of contents
  1. Course Overview
  2. Identifying the Challenges of Leading Virtual Teams
  3. Monitoring and Supporting Productivity
  4. Building Culture and Connection

Intermediate

In this intermediate section we will explore how to create a communication plan for your virtual team, discuss how to be successful with your virtual team meetings, and understand how to develop diversity intelligence to create an inclusive, high-functioning team.

Creating Virtual Team Communication Plan

by Doru Catana

Aug 10, 2020 / 1h 31m

1h 31m

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Description

In a virtual team environment it can be common to struggle with an effective communication plan.

In this course, Creating Virtual Team Communication Plan, you'll learn how to create and maintain your virtual team communication plan through principle centered methods and practices.

First, you'll explore how to optimize meetings and chats, along with how to share updates.
Next, you'll discover how to effectively give and receive feedback.
Finally, you'll learn how to track performance and boost morale.

By the end of this course, you'll have the necessary knowledge needed to overcome these challenging times where communication is making a strong shift to virtual collaboration and remote work, and how to choose the right tools for your specific needs.

Table of contents
  1. Course Overview
  2. Essential Layers of Virtual Communication and Collaboration
  3. Fundamental Principles of Effective Communication and Collaboration
  4. Clarifying Purpose and Function for Your Communication
  5. Methods, Tools, and Best Practices for Your Communication Plan
  6. Finding Balance between Culture and Performance
  7. Overview and Taking Action

Succeeding with Virtual Meetings

by Doru Catana

Jul 30, 2021 / 1h 32m

1h 32m

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Description

There is no other communication channel that offers the same level of depth of understanding and clarity by sharing viewpoints and emotions than meetings. In this course, Succeeding with Virtual Meetings, you'll learn to effectively run virtual meetings, maximize engagement, and identify the most appropriate tools. First, you’ll explore the fundamentals of meetings. Next, you’ll discover the main challenges of virtual and how to address them. Finally, you’ll learn how to master the three main pillars of meetings; people, purpose, and format, this includes principles, best practices, and tools. When you’re finished with this course, you’ll have the skills and knowledge required to no longer have time wasting meetings but actually achieve your goals and objectives.

Table of contents
  1. Course Overview
  2. Fundamentals of a Successful Meeting
  3. Effectively Shifting from Traditional to Virtual
  4. Purpose: Meeting Goals and Objectives
  5. Format: Meeting Structure and Framework
  6. People: Skills, Engagement, and Roles
  7. Your Virtual Meeting Action Plan

Developing Diversity Intelligence

by Raina Kumra

Jan 22, 2021 / 19m

19m

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Description

How can building up your diversity intelligence help make your teams, products, and services more successful? In this course, Developing Diversity Intelligence, you'll learn to lead inclusively. First, you'll explore how power works, who has it, and who doesn't. Next, you'll discover how team culture can become diverse and effective. Finally, you'll learn how to create more inclusive structures. When you're finished with this course, you'll have the skills and knowledge of diversity intelligence needed to transition and thrive as a diverse and inclusive team.

Table of contents
  1. Course Overview
  2. Understanding Power
  3. Creating Inclusive Culture

Advanced

In this advanced section we will dive into techniques critical to resolving conflict that may arise within virtual teams. And create a business case for working as a virtual team.

Resolving Conflict with Virtual Teams

by Sandesh Belthangady

Jul 28, 2020 / 1h 9m

1h 9m

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Description

When remote work became a new work norm, it opened up a new void: virtual team management. Because of this new void, the teams and their management were forced to practice unproven workplace processes that lead to even bigger issues such as workplace conflicts. On top of that, virtual teams did not have the luxury of face-to-face physical communication, which acted as a catalyst to increase workplace conflict. In this course, Resolving Conflict with Virtual Teams, you’ll learn to handle & prevent conflict effectively. First, you’ll explore the unique conflicts and challenges that occur in Virtual Teams. Next, you’ll discover how to manage conflicts efficiently as a leader and also, the negative consequences that may occur due to the opted conflict resolution methods. Finally, you’ll learn how to prevent conflicts to allow better productivity, creativity, and personal morale. When you’re finished with this course, you’ll have the skills and knowledge of leadership needed to resolve and prevent conflict in virtual teams.

Table of contents
  1. Course Overview
  2. Understanding Conflicts
  3. Handling Conflicts
  4. Preventing Conflicts

Building the Business Case for Virtual Teams

by Chase DeHan

Aug 11, 2020 / 50m

50m

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Description

You have likely seen or heard of the gains from building virtual, distributed teams. Often, there is a reluctance from executives to build these virtual teams. In this course, Building the Business Case for Virtual Teams, you’ll learn some actionable tactics to convince the relevant executives why building virtual teams is so effective. First, you’ll explore how to present the evidence on productivity gains. Next, you’ll discover some of the cost and recruiting benefits of a wider talent pool. Finally, you’ll learn how to address other objections to virtual teams and ways to address them. When you’re finished with this course, you’ll have the skills and knowledge of the benefits of virtual teams necessary to speak confidently and present the business case for virtual teams.

Table of contents
  1. Course Overview
  2. Generating Productivity Gains
  3. Expanding the Teams
  4. Setting Teams up for Success