What you'll learn

When remote work became a new work norm, it opened up a new void: virtual team management. Because of this new void, the teams and their management were forced to practice unproven workplace processes that lead to even bigger issues such as workplace conflicts. On top of that, virtual teams did not have the luxury of face-to-face physical communication, which acted as a catalyst to increase workplace conflict. In this course, Resolving Conflict with Virtual Teams, you’ll learn to handle & prevent conflict effectively. First, you’ll explore the unique conflicts and challenges that occur in Virtual Teams. Next, you’ll discover how to manage conflicts efficiently as a leader and also, the negative consequences that may occur due to the opted conflict resolution methods. Finally, you’ll learn how to prevent conflicts to allow better productivity, creativity, and personal morale. When you’re finished with this course, you’ll have the skills and knowledge of leadership needed to resolve and prevent conflict in virtual teams.