Skip to content

Contact sales

By filling out this form and clicking submit, you acknowledge our privacy policy.

Communicating and Collaborating with Business Stakeholders

Course Summary

The Communicating and Collaborating with Business Stakeholders course is designed to enhance developers’ collaboration skills with product owners and business stakeholders in order to build more effective solutions. Participants will improve their ability to ask better questions and understand the needs of their customer more effectively to avoid building solutions based on incomplete information. By incorporating a blend of theoretical concepts, practical techniques, case studies, and interactive exercises, developers can gain the necessary knowledge and confidence to navigate stakeholder interactions effectively.

Purpose

Enhance collaboration skills with product owners and business stakeholders in order to build more effective solutions.

Audience

Developers

Skill level

Intermediate

Style

Lecture | Hands-on Activities

Duration

3 days

Related  technologies

Tableau | Excel | Other visualization tools

 

Learning objectives
  • Understand the benefits of asking better questions and being customer-centric during the development process
  • Develop better questioning skills
  • Understand the importance of active listening
  • Learn techniques for exploring problems thoroughly before proposing solutions
  • Apply iterative development techniques with stakeholders and understand its importance
  • Recognize the importance of continuous improvement

What you'll learn:

In this course, you'll learn:
  • Introduction to Stakeholder Engagement
    • Understanding stakeholder needs
      • Uncovering stakeholder needs
        • Interpreting stakeholder comments
      • Being customer-centric
    • Case Study: What are the consequences of building a solution without a deep understanding of the requirements?
  • Effective Communication in Dashboard Development Projects
    • Translating business requirements into actionable designs
    • Identifying short and long-term goals
    • Interview techniques
      • Building rapport
      • Open-ended vs. close-ended questioning
      • Active listening and empathy building
      • Follow-up questioning
    • Activity: Practice user interviewing techniques and asking probing questions
  • Preparing for Customer Interactions
    • Gathering background information regarding stakeholder challenges and needs
    • Leverage data analytic tools to identify trends and patterns
    • Defining objectives and desired outcomes
  • Translating Stakeholder Needs into Solutions
    • Prototyping
      • Iterative development involving stakeholders
    • Validating proposed solution against Stakeholder requirements
      • Refining for any misalignment of stakeholder expectations
  • Deployment and Evaluation
    • Best practices for deploying solutions
    • Leveraging data analytics for continuous monitoring and optimization
    • Evaluating short-term deliverables against long-term scalability and sustainability
    • Group discussion: Developing a plan for deploying and evaluating solutions
  • Continuous Improvement
    • Identify areas for personal and team improvement when working with stakeholders
      • Effectiveness of questioning and interview experiences
    • Soliciting stakeholder feedback for areas of process improvement
    • Developer team building: creating a culture of continuous learning and stakeholder-centricity

Communicating and Collaborating with Business Stakeholders

real world content

Real-World Content

Project-focused demos and labs using your tool stack and environment, not some canned "training room" lab.
expert practitioners

Expert Practitioners

Industry experts that bring their battle scars into the classroom.
experiential learning

Experiential Learning

More coding than lecture, coupled with architectural and design discussions.
fully customized

Tailored Outlines

Once-size-fits-all doesn't apply to training teams. That's where we come in!

Dive in and learn more

When transforming your workforce, it’s important to have expert advice and tailored solutions. We can help. Tell us your unique needs and we'll explore ways to address them.

Let's chat

By filling out this form and clicking submit, you acknowledge our privacy policy.