The Communication and Stakeholder Management training course will teach participants how communication works and how to prevent misunderstandings. The course will explore some proactive tools and techniques to set projects up for success. It also covers how to apply those tools to work environments to bolster effectiveness as a Project Manager (PM). Communication and stakeholder management are arguably the most important areas to master. Interestingly enough, although we spend 90% of our time communicating on projects, most PMs acknowledge improving communication skills will build stronger relationships with stakeholders.
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The course begins with a group discussion on communication challenges. From there, participants will learn about the communication model, take a communication assessment, and create a communication plan. The course concludes with identifying the effectiveness of meetings, reporting, and developing an action plan.
Purpose
| Learn how to improve relationships with stakeholders and enhance communications |
Audience
| Project Managers wanting to improve communications skills and stakeholder management |
Role
| Business Analyst - Project Manager - Technical Manager |
Style
| Lecture | Hands-on Activities |
Duration
| 1 Day |
Related Technologies
| Communication |
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Learning objectives
- Explain the complexity of communication
- Develop plans for more effective communication
- Identify your strengths and opportunities for improving your communication
- Formulate mutually rewarding, productive relationships with key stakeholders
