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The Psychology, Art, and Science of Change Management

Course Summary

The Psychology, Art, and Science of Change Management training course focuses on the best practices for change management. The course provides strategies for understanding and overcoming resistance. Most projects involve a change to the current state, whether it's launching a new product, introducing a new process or tool, or supporting an organizational shift. Learning how people react to and adapt to organizational change is an important factor in successfully managing projects.

The course begins with a review of the different types of organizational changes. This includes different levels and sources of resistance. Next, students will learn about the Curve of Adoption and the transition process. The course concludes by examining how to institutionalize a change and implement effective change management practices.

Purpose
Learn the fundamentals of Organizational Change Management and the process of leading change within an organization.
Audience
Leaders and project managers wanting to implement change management best practices.
Role
Business Analyst - Project Manager - Technical Manager
Skill Level
Introduction
Style
Workshops
Duration
1 Day
Related Technologies
Communication | Project Management

 

Productivity Objectives
  • Describe the types of organizational changes
  • Apply strategies for overcoming resistance to change
  • Identify stakeholder readiness to change and use the Curve of Adoption to influence positions
  • Define the eight stages of the transition process
  • Apply the change management model to a real-world change
  • Create an action plan to implement change

What You'll Learn:

In the The Psychology, Art, and Science of Change Management training course, you'll learn:
  • Types of Organizational Change
    • Sources and types of change
    • Anticipating change in your organization
  • Resistance to Change
    • Levels of resistance in you
    • Levels of resistance in Stakeholders
  • Curve of Adoption
    • Understanding the Curve of Adoption
    • Anticipating stakeholders' readiness to change
    • Gaining buy-in to changes
  • The Transition Process
    • Eight stages of the transition process
    • Strategies for moving forward to the next change stage
    • Supporting stakeholders through the stages of change
  • Institutionalizing a Change
    • The Change Management Model
    • Apply the Change Management Model to a real organizational change
  • Implementing Effective Change
    • Eight steps to implement effective change
    • Create an action plan
“I appreciated the instructor's technique of writing live code examples rather than using fixed slide decks to present the material.”

VMware

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