Zainul Arefin

Zainul Arefin is an experienced IT trainer and ServiceNow developer with over three years of industry experience . He has extensive hands-on experience in ServiceNow development, including ITSM, ITBM, and CSM modules, and has worked on various implementations, integrations, and workflow customizations. Zain is passionate about creating structured, easy-to-follow learning experiences that bridge the gap between theory and real-world application. His teaching style focuses on clarity, practicality, and learner engagement, helping professionals and beginners alike master technical skills with confidence. Beyond his technical expertise, he is deeply committed to making complex topics accessible through step-by-step demonstrations, live examples, and relatable analogies, inspiring learners to grow in the ever-evolving world of technology.