Administering Sales and Marketing Applications in Salesforce

This course will teach you how to administer a Salesforce Sales Cloud organization starting from understanding which objects make up the Sales Cloud, to knowing the exact steps needed to configure and customize its features with success.
Course info
Level
Intermediate
Updated
Sep 25, 2020
Duration
1h 16m
Table of contents
Description
Course info
Level
Intermediate
Updated
Sep 25, 2020
Duration
1h 16m
Description

Learning how to administer a Salesforce application is going to help you gain the skills that you need to get to the next level of your career. In this course, Administering Sales and Marketing Applications in Salesforce, you’ll learn to administer and maintain the Sales and Marketing features of a Salesforce Sales Cloud organization. First, you’ll discover the important objects that make up the Sales Cloud and their relationships with each other. Next, you’ll explore the Sales and Marketing features that enable your users to be more efficient and self-reliant in their day-to-day job. Finally, you’ll learn how to configure and customize each feature step-by-step, to match the way your company does business, with real-life examples to show you how real companies use Sales Cloud. When you’re finished with this course, you’ll have the skills and knowledge about Sales Cloud needed to administer your Sales Cloud organization with success, making your users’ lives easier.

About the author
About the author

Adrien Sacco is a Salesforce Certified Professional and Consultant, with more than 7 years of experience implementing CRMs and Marketing Automation technology. He is extremely passionate in helping others learn what they need to succeed in their career.

Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi, everyone. My name is Adrien Sacco, and welcome to my course, Administering Sales and Marketing Applications in Salesforce. I am a Salesforce‑certified instructor and consultant and have been working in the CRM industry for the past 6 plus years. As you know, Salesforce is now considered as the standard of the CRM industry. Learning how to administer a Salesforce application is going to help you gain the skills that you need to get to the next level of your career. This course is a step‑by‑step guide that will help you understand the features offered by the Salesforce Sales Cloud, and that will show you how to implement them in a real‑life scenario. You will learn how to design a Salesforce solution against your users and stakeholders needs, how do you configure an opportunity sales process in Sales Cloud, how to work with quotes, products, and price books, and how to use the Salesforce Files features to make your sales reps more productive. By the end of this course, you will know how to implement the most important Sales Cloud features. Before beginning the course, you should be familiar with basic Salesforce administration. I hope you'll join me on this journey to learn Salesforce Sales Cloud administration with the Administering Sales and Marketing Applications in Salesforce course, at Pluralsight.