What you'll learn

In this course, AI Literacy: Navigating Opportunities and Risks at Work, you'll learn how to use AI responsibly and effectively in day-to-day workplace scenarios. First, you'll explore how generative AI works, why it can sometimes produce inaccurate information, and why understanding its limitations is essential. Next, you'll discover practical techniques for improving AI outputs, determining when results should be verified, and protecting sensitive information when using AI tools. Finally, you'll learn the purpose behind the EU AI Act, how AI literacy supports responsible AI use, and how to apply sound judgment when working with AI-generated content. When you're finished with this course, you'll have the skills and knowledge needed to use AI confidently while recognizing risks, protecting information, and maintaining human accountability.