What you'll learn

Many organizations launch generative AI projects without a clear way to measure success or prove business value. In this course, Measuring and Evaluating AI Performance, you’ll learn to define success criteria, evaluate outcomes, and calculate ROI for enterprise AI initiatives. First, you’ll explore how to align AI goals with business strategy and establish measurable success criteria using the AI Success Blueprint and KPI Matrix. Next, you’ll discover how to apply evaluation frameworks to track adoption, performance, and cost efficiency. Finally, you’ll learn how to assess ROI, interpret usage-based costs, and integrate fairness benchmarks to ensure responsible AI performance. When you’re finished with this course, you’ll have the skills and knowledge of AI performance measurement and evaluation needed to confidently analyze and communicate the impact of AI across your organization.