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Apple Device Support: App Management

by Rachel Gillett

This course will teach you how to manage macOS, iPadOS, and iOS applications, along with their resources, containers, and security features.

What you'll learn

What’s a Mac without its apps? Apps are integral to productivity on any Apple device. If you want to get the most out of your Apple device, you’ll rely on a good foundation of apps. In this course, Apple Device Support: App Management, you’ll be guided through the basic to intermediate skills you'll need to confidently manage Apple devices and their apps for yourself or an organization. First, you’ll explore macOS Finder and learn how it behaves. Next, you’ll discover how to support a variety of applications (native and third party). Finally, you’ll delve into how to manage background app data, backups, and script in terminal. When you’re finished with this course, you’ll have the skills and knowledge of app management needed to support end users of an organization and within the public.

About the author

Rachel is an experienced Apple Technical Support professional. Having spent 11 years with Apple between both retail and corporate support environments. In her spare time, she loves music, musical theatre, gaming and spending time with her animals. She can’t wait to share her knowledge with you all and continue to expand it!

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