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The Digital Hero’s Journey: Using Big Data to Uncover Business Value and Meaning at Work

by Big Data LDN

Big Data LDN 2019 | The Digital Hero’s Journey: Using Big Data to Uncover Business Value and Meaning at Work | Marina Shapira

What you'll learn

Big data has big power. It has the power to make CX professionals and their companies heroes or losers. Those that successfully use data to uncover customer experience issues are not only able to provide business value and drive positive change in their organisations, but also find more meaning in their work, report boost in motivation, reduce burnout, and minimize turnover. In this session, Marina Shapira will follow in the footsteps of the digital CX heroes to teach their formula for success and discuss how it can be implemented in your business. Key topics include: How to keep teams motivated in the workplace, the key steps in the digital hero’s journey, and examples of real digital heroes.

Table of contents

The Digital Hero’s Journey: Using Big Data to Uncover Business Value and Meaning at Work
22mins

About the author

Big Data LDN (London) is a free to attend conference and exhibition, hosting leading data and analytics experts who are ready to equip you with the tools you need to deliver your most effective data-driven strategy. Discuss your business requirements with 130 leading technology vendors and consultants, hear from 150 expert speakers in 9 technical and business-led conference theaters, and network with thousands of fellow data experts.

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