Data Governance as a Customer Service
Big Data LDN 2019 | Data Governance as a Customer Service | Claire Laws
What you'll learn
The skills you need to get a data governance program up and running, retain its momentum, and see it through are the same skills needed for service excellence. Data governance is about serving up the best possible data to your organisation, providing the data that’s needed when it’s needed safely and conveniently. If you offer data governance as a service and you embed that ethos into your business community, as with any good service provider, you’ll have customers queuing up for it.