Part 2 in a 5 part series, this course will introduce you to Call Control with Cisco Unified Communications Manager Express for CICD 210-060 and helps those seeking certification preparation training for the Cisco CICD 210-060 certification exam.
Collaboration technologies are changing the world, and Cisco is leading the charge with its enterprise-class collaboration solutions. Cisco Unified Communications Manager Express is a major component in the overall Cisco collaboration suite of products. In this course, Call Control with CUCME for Cisco CICD (210-060), you'll learn basic concepts for configuring a Cisco Unified CME environment. Next, you'll learn about dial plan and call routing concepts using CUCME. Finally, you'll learn about popular telephony features available to you when using CUCME. After watching this course, you'll have a better understanding of using Call Control with CUCME for CICD 210-060 and will be better prepared if you chose to pursue the Cisco CICD 210-060 certification exam.
Josh Kittle (CCNP Voice/CCAI) has been working with Cisco Unified Communications solutions since Call Manager 3.x, and currently works as a partner engineer designing and supporting collaboration solutions for customers ranging up to 10,000 endpoints. A former Cisco Networking Academy Instructor, Josh enjoys sharing his passion for learning with others, and believes that having fun is the most important part of any project.
Course Overview (digitized music) Hi everyone, my name is Josh Kittle and I'd like to welcome you to my course, Call Control with CUCME for Cisco CICD 210-060. I spend my days as a Collaboration Engineer deploying and supporting various Cisco Collaboration technologies, and I feel lucky to have the opportunity to share some of my excitement around Cisco Collaboration Technology here with you, throughout these courses. This is the second course in our five-part series helping to prepare you for your Cisco CICD exam. And I hope that you'll find our content helpful on your journey towards attaining your CCNA Collaboration Certification. So why should you learn about Cisco CUCME? Well, Cisco Unified Communications Manager Express is a key component in the overall Cisco Collaboration suite of products. You'll find CUCME supporting businesses from just a few, up to several hundred endpoints, and much of what we're going to cover in this course is also going to be beneficial to help you support systems that are much larger than that, as you build on your foundation knowledge of Cisco Collaboration Technologies. In this course, we're going to cover the fundamentals of Cisco Unified Communications Manager Express, including basic call flow concepts, dial plan design, telephony features, and so much more. I also hope to share some of my tips and tricks for both becoming a more skilled Collaboration Engineer, as well as aid you in preparation for successful completion of the Cisco CICD exam. Before beginning this course, you should have completed the previous course, Fundamentals for Cisco CICD 210-060. I hope you'll join me on this journey to learn Cisco Collaboration Technologies with the Call Control with CUCME for Cisco CICD 210-060 course at Pluralsight.