Citrix XenDesktop 7.15 LTSR: Director

Gain insight into the inner behaviors of your Citrix environment while speeding time to recovery for user-reported issues in this final course on installing, configuring, and using Citrix Director.
Course info
Level
Intermediate
Updated
Jun 6, 2018
Duration
47m
Table of contents
Description
Course info
Level
Intermediate
Updated
Jun 6, 2018
Duration
47m
Description

The past six courses in this learning path have been a journey through the installation, configuration, and integration of the major components that comprise a production-ready XenDesktop environment. As you've seen, there are a lot of them. With a lot of components come a lot of interconnections, which are cumbersome to install but even more difficult to troubleshoot when your environment goes live. Enter Citrix Director. This solution offers more than just monitoring. It offers a single pane of glass for understanding the behaviors (both good and bad) in a XenDesktop environment. It also surfaces a lightweight web-based interface for help desk personnel and front line technicians to quickly trace a user who calls in with an issue down to a root cause of their problem. Citrix Director is meant as a visualization solution for both you the administrator as well as your front-line support. In this final course out of seven, Citrix XenDesktop 7.15 LTSR: Director, you will explore this and more. First, you'll walk through the installation of Citrix Director. Next, you'll perform a bit of tuning to customize it for your needs. Finally, you'll peek into it's dashboards, trending reports, and user-specific instrumentation that'll ensure everyone managing your XenDesktop environment knows what behaviors are occurring. By the end of this course, you'll be armed with the information you need to troubleshoot issues and find the actual issue when users call in to report that "Citrix is slow today".

About the author
About the author

Greg Shields is an Author Evangelist at Pluralsight.

More from the author
More courses by Greg Shields
Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hey, this is Greg Shields, and you've found the seventh and final course in my learning path on installing and managing Citrix XenDesktop version 7. 15 LTSR. I am author evangelist and a full-time author here at Pluralsight, and I've been building, managing, and helping others with Citrix environments since the days this product was known as WinFrame. The past six courses in this learning path have been a journey through the installation, configuration, and integration of the major components that comprise a production-ready XenDesktop environment. As you've seen, there are a lot of them. With a lot of components come a lot of interconnections, which are cumbersome to install, but even more difficult to troubleshoot when your environment goes live. Enter Citrix Director. This solution offers more than just monitoring. It offers a single pane of glass for understanding the behaviors, both good and bad, in XenDesktop environment. It also services a lightweight web-based interface for Help Desk personnel and front-line technicians to quickly trace a user who calls in with an issue down to a root cause of their problem. Citrix Director is meant as a visualization solution for both you, the administrator, as well as your front-line support teams. In this final course out of seven, you'll walk through the installation of Citrix Director and perform a bit of tuning to customize it for your needs. You'll then peek into its dashboards, trending reports, and user-specific instrumentation that'll ensure everyone managing your XenDesktop environment knows what behaviors are occurring. By the end of this course, you'll be armed with the information you need to troubleshoot issues and find the actual situation when users call in to report that well, Citrix is slow today. If you've just been tasked with building a new Citrix XenDesktop environment, this course is your next stop on brushing up on those skills for success. And then from here, you'll be ready to continue on the learning path as you apply the skills you've learned here in building your own production-ready XenDesktop infrastructure. Let's get started.

Install and Configure Citrix Director
Obviously before we can use Citrix Director, we have to get it installed onto a machine. That is the topic here for our module on installing and configuring Citrix Director where we have a short list here of relatively easy topics starting first here with a quick understanding of Director licensing. The short answer here is that there are two different levels of feature sets that you get with Citrix Director, one if you're using platinum-level licensing there for XenDesktop and another if you have any of the other XenDesktop-oriented licenses. I'll talk here first about just what you get and what you don't get for each of those two different license classes. From there, we'll go into the installation of Director, which is mostly just a Next, Next, Finish. We've seen this different graphically oriented installation before in the install for the other different XenDesktop components that we have here. Now whereas the install is perhaps not the most exciting part, it's in the later tuning that we can go about really dialing down how we want that Director experience to be. I'll show you some of the items that you can tune here in this topic and also talk about some of the database grooming items that are quite a bit buried there in the interface. If you have, again, that platinum-level licensing, you'll want to know how to configure database grooming here because the default setting may not capture enough information for what you might want to store. And then lastly, we'll log in to Citrix Director and go through enabling some alerts and notifications in there to let you know via an email system when certain conditions occur. These can be performance-based conditions or other configuration-based conditions. About any time you want to know proactively when some sort of situation is occurring, you can set that up here by enabling a notification.