What you'll learn

Employees can experience an AI transition very differently, and the signs managers observe do not always reveal what is actually behind them. In this course, Coaching Your Team During an AI Transition, you’ll gain the ability to coach individuals through concerns and challenges as AI changes their work. First, you’ll explore how to create an environment where employees can openly raise AI-related questions, concerns, and support needs. Next, you’ll discover how to interpret what you see and hear using active listening to identify the underlying coaching need. Finally, you’ll learn how to adapt your response, provide practical support, and address specific AI-related behaviors constructively. When you’re finished with this course, you’ll have the skills and knowledge needed to coach individual team members through an AI transition using conversations and interventions tailored to what they actually need.