CompTIA Cloud+: Troubleshooting
This course will prepare you for the Troubleshooting domain of the CompTIA Cloud+ exam. This includes a review of the different concepts that you should know when troubleshooting a cloud solution or environment.
What you'll learn
Are you preparing for the CompTIA Cloud+ certification exam? In this course, CompTIA Cloud+: Troubleshooting, you’ll learn about the concepts covered in Domain 5 of the exam. First, you’ll review the methodology that is commonly used when troubleshooting a cloud-based solution. Next, you’ll learn how to troubleshoot some of the most common security related problems. Next, you’ll review common deployment, networking and connectivity-based issues that are often seen in cloud environments. Next, you’ll move on to cover performance-related issues that are seen and that commonly require action to resolve. Finally, you’ll review some of the common automation and orchestration issues that are seen on cloud-based solutions. When you’re finished with this course, you’ll have the skills and knowledge of Cloud troubleshooting needed to operate a successful cloud solution and pass Domain 5 of the CompTIA Cloud+ exam.
Table of contents
- Module Introduction 1m
- Troubleshooting Authentication 3m
- Troubleshooting Authentication Connectivity 3m
- Troubleshooting Authorization 5m
- Troubleshooting Security Controls and Roles 2m
- Troubleshooting Certificates 5m
- Troubleshooting Security Groups 4m
- Troubleshooting Data Security 7m
- Troubleshooting Security Appliances 6m
- Summary 1m
- Module Introduction 2m
- Covering Deployment Process Breakdowns 3m
- Reviewing Connectivity Problems 5m
- Discussing Resource Availability and Capacity Issues 7m
- Parsing Potential Licensing Issues 3m
- Reviewing Templates and Their Potential Problems 3m
- Troubleshooting Potential Issues with Language 2m
- Looking at Potential Issues with Cloud Tags 2m
- Discussing Container Basics and What to Look For 3m
- Walking through Potential Vendor Specific Issues 5m
- Summary 2m
- Module Introduction 1m
- Discussing Common Networking Problems - Addressing 4m
- Discussing Common Networking Problems - Routing 4m
- Discussing Common Networking Problems - Firewalls 3m
- Discussing Common Networking Problems - Network Address Translation (NAT) 5m
- Discussing Common Networking Problems - Load Balancers 4m
- Discussing Common Networking Problems - DNS 2m
- Discussing Common Networking Problems - Proxy 2m
- Discussing Common Networking Problems - MTU and MSS 2m
- Discussing Common Networking Problems - Quality of Service (QoS) 4m
- Discussing Common Networking Problems - Time Synchronization 5m
- Common Diagnostic Tools - ping and traceroute 4m
- ommon Diagnostic Tools - Telnet and SSH 2m
- Common Diagnostic Tools - ipconfig/ifconfig 2m
- Common Diagnostic Tools - arp 2m
- Common Diagnostic Tools - route and netstat 3m
- Common Diagnostic Tools - nslookup, dig, cURL, and openssl 2m
- Common Diagnostic Tools - tcpdump and wireshark 2m
- Summary 1m
- Module Introduction 1m
- Addressing Account Mismatch Issues 1m
- Covering Change Management 1m
- Troubleshooting Server Name and IP Address Changes 2m
- Reviewing Issues Related to Location Changes 2m
- Determining Potential Issues with Version/feature Mismatch 3m
- Covering Automation Tool Incompatibility 2m
- Discussing Job Validation 2m
- Addressing Patching Failures 4m
- Summary 1m
About the author
Sean Wilkins is an accomplished networking consultant and writer for infoDispersion (www.infodispersion.com) who has been in the IT field for over 20 years working with several large enterprises. Sean holds certifications with Cisco (CCNP/CCDP), Microsoft (MCSE) and CompTIA (A+ and Network+). His educational accomplishments include: a Master’s of Science in Information Technology with a focus in Network Architecture and Design, and a Master’s of Science in Organizational Management.