What you'll learn

Modern organizations are under pressure to automate support, streamline workflows, and deliver intelligent experiences at scale. In this course, Creating Agents with Copilot Studio, you’ll gain the ability to design, build, and deploy powerful AI agents that can handle real-world business scenarios. First, you’ll explore what Copilot Studio is and how it fits within the broader Microsoft Copilot ecosystem, including when to use it over Microsoft 365 Copilot. Next, you’ll discover how to create and configure agents using natural language, templates, and structured instructions to control behavior and responses. Finally, you’ll learn how to connect agents to knowledge sources and external systems, then test, publish, and deploy them across channels like Teams, websites, and more. When you’re finished with this course, you’ll have the skills and knowledge of Copilot Studio needed to build, manage, and deploy intelligent AI agents that integrate with your organization’s data and workflows.