What you'll learn

Metrics tell you where something deserves attention, but they rarely tell you what decision to make, and leaders often end up analyzing the wrong thing or treating a spreadsheet as the final word. In this course, Making Data-informed Decisions as a Business Leader, you'll learn to combine data, experience, and business context into decisions you can defend. First, you'll explore how to define the decision you're actually making and frame it as a specific question with the right measures and comparisons. Next, you'll discover how to read what the data says and evaluate its quality. Finally, you'll learn how to weigh constraints, tradeoffs, customer impact, and uncertainty to make the call and decide what you'll monitor next. When you're finished with this course, you'll have the skills and knowledge of data-informed decision making needed to turn business questions into focused analysis and confident, defensible decisions.