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Demonstrating the Business Value of Power Virtual Agents (PL-900)

by Vlad Catrinescu

Microsoft Power Virtual Agents enables anyone to create powerful chatbots using a guided, no-code graphical interface. This course covers the fundamentals of Microsoft Power Virtual Agents!

What you'll learn

Power Virtual Agents empowers teams to easily create powerful bots using a guided, no-code graphical interface without the need for data scientists or developers. In this course, Demonstrate the business value of Power Virtual Agents (PL-900), you’ll learn to describe and demonstrate the value of Power Virtual Agents. First, you’ll explore what Power Virtual agents are and what business challenges they solve. Next, you’ll discover how to create a basic bot using Power Virtual Agents. Finally, you’ll learn how to publish and monitor your bot. When you’re finished with this course, you’ll have the skills and knowledge of Power Virtual Agents needed to demonstrate business value of Power Virtual Agents and create your own bots.

About the author

Vlad is an Office 365 consultant helping organizations get the most out their Microsoft 365 Digital Workplace. IT Professional at heart, Vlad focuses on helping administrators deploy, manage, automate, and configure governance across services such as SharePoint, OneDrive for Business, and Microsoft Teams. As an author, Microsoft Certified Trainer and recognized international speaker, Vlad has helped over a million IT Professionals and end-users across the globe to better understand and to ge... more

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