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Envisioning Outcomes
by Jillian Kaplan
This course will teach you how to strategize, organize and analyze the best possible outcome for bringing a product to market.
What you'll learn
Learning to envision outcomes will ensure that the team does the proper pre-work before launch to ensure the solution is outcome driven to get optimal results. In this course, Envisioning Outcomes, you’ll learn to set up a product for success in market. First, you’ll explore the market and problem space Next, you’ll discover validating, assessing and aligning the product opportunity. Finally, you’ll learn how to ensure business and customer experience success. When you’re finished with this course, you’ll have the skills and knowledge of Envisioning Outcomes needed to ensure a product success in market.
About the author
Jillian Kaplan joined Dell Technologies in 2018 and currently leads 5G and Telecom Thought Leadership. In this role her team has global responsibility for ensuring the Telecoms and CSPs can monetize their investments in 5G through future Enterprise use cases. Prior to Dell Technologies, Jillian spent 14 years at Verizon. She joined as a Central Office Network Engineer during the launch of FTTP (FiOS). FTTP was a complete network overhaul from copper to fiber. She managed over a billion dollars i... moren inventory in the Central Offices in New England and New Jersey ensuring all equipment was properly engineered, accounted for and utilized. While she worked, she received a Technical MBA and upon completion started a new role Product Management where she managed a SaaS product called Verizon Concierge. She also has a background in Marketing Operations and Sales Enablement for a well-rounded skills set in high tech. She currently resides in Massachusetts with her husband, daughter and dog. In her free time, she enjoys working with dog rescue, you never know what dog foster you might find when you visit. She is a trauma survivor and has the unique opportunity to bring her personal life into her work life while bringing Technology for Good to the forefront of her messaging. She believes in turning her mess into her messages and as a result of her crash, was on the team that passed the hands-free bill in MA in November 2019. She is an author, speaker and believer in paying it forward.