Unified Messaging is a set of services in Exchange 2013 that allow you to provide a universal Inbox that includes voicemails, emails and, if configured with a 3rd party provider, incoming fax. It also provides the ability for end users to call into the system and interact and listen to emails and such through Outlook Voice Access (OVA) and see transcriptions of email through voicemail preview. However, there is a complexity level attached and unfamiliar ground for most IT folks into the world of telephony to get UM up and running. This course will help you learn how to configure Unified Messaging within your environment so that your end-users can benefit from a solution that is already built-in and waiting for you to use.
J. Peter Bruzzese (one of the co-founders of ClipTraining.com) is an Exchange MVP and an internationally published technical author with over a dozen titles to his credit. In addition, he is a Microsoft Certified Trainer (MCT) and a Triple-MCSE and MCITP for Messaging. He has been a technical journalist for 15 years and is the Enterprise Windows columnist for InfoWorld.