What you'll learn

Professional services can help you to achieve a certain objective or address a problem in your current organization. In this course, Exploring Professional Services, you’ll learn to collaborate with professional services to maximize their added value to your organization. First, you’ll explore what are some common terminologies used in professional services and the resources needed Next, you’ll discover the different roles and responsibilities as well as the process for collaborating with professional services Finally, you’ll learn how to create an Experience Brief to align customer value with professional services offerings. When you’re finished with this course, you’ll have the skills and knowledge of collaborating with professional services needed to maximize their added value to your organization.