What you'll learn

Most professionals give or receive feedback formally, once or twice a year — and everything important in between rarely gets spoken. In this course, Feedback Foundations, you'll gain the ability to give and receive feedback effectively, in any direction, at any point. First, you'll explore how to cultivate a psychologically safe work environment that encourages continuous peer-to-peer feedback. Next, you'll discover how to formulate clear, objective feedback that avoids common workplace communication pitfalls. Finally, you'll learn how to process incoming feedback constructively to drive your own professional growth. When you're finished with this course, you'll have the skills and knowledge of foundational feedback practice needed to make feedback a continuous, effective part of how you work.