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Course
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Creating RCA Summaries for Cloud Operations Using GenAI
Resolving system incidents is a satisfying experience. This course will teach you to leverage GenAI to collate information, lessons learned, and system data to produce a root cause analysis (RCA) summary for you, your team, and your managers.
What you'll learn
Performing root cause analysis (RCA) on complex cloud systems is itself a challenge without the important step of bringing the whole experience together in a report. In this course, Creating RCA Summaries for Cloud Operations Using GenAI, you’ll gain the ability to produce RCA summaries with GenAI. First, you’ll explore the essential components to RCA summaries. Next, you’ll discover the advantages of leveraging GenAI vs. a manual process. Finally, you’ll learn how to bring these essential components into a solid RCA summary in a fraction of the time. When you’re finished with this course, you’ll have the skills and knowledge of leveraging GenAI needed to produce great RCA summaries for cloud operations.
Table of contents
About the author
Mike has always loved technology and education. When the two can come together he is in his happy place. He has served as a systems engineer, site reliability engineer, and a cloud solutions architect in both the private and public sectors. With a passion to learn "all the things," Mike has earned several technology related certifications as well as degrees in the humanities because he believes each area helps him have a better understanding of the other. When not learning in front of a computer Mike enjoys the outdoors. Hiking and camping are two of his favorite past times, especially doing so with his family.
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