What you'll learn

"Agents" are the word of the moment—in the news, in vendor pitches, in your feed—and it's genuinely hard to tell what's real from what's just marketing. Underneath the noise, though, something has actually changed: AI has gone from answering your questions to doing the work itself. In this course, Generative AI Foundations: Agentic AI, you'll gain the ability to put AI agents to work and know when to trust them. First, you'll explore what really separates an agent from a chatbot, and how one works under the hood—the loop, the tools, and the context that drives it. Next, you'll discover your new role as the director who sets the goals and boundaries, along with the distinct ways agents fail—from confidently wrong outcomes to hidden manipulation. Finally, you'll learn how to see past the "agentic" marketing with a handful of sharp questions, and recognize where these tools deliver real value today. When you're finished with this course, you'll have the skills and knowledge of agentic AI needed to put AI agents to work and know when to trust them.