What you'll learn

Many teams collect delivery data but struggle to turn it into decisions. In this course, Harness: Software Engineering Insights, you'll learn to build a trustworthy metrics system that guides improvement. First, you'll explore how to integrate core data sources and validate ingestion. Next, you'll discover how to model your organization with Collections, so every view has the right context. Then, you will analyze DORA and flow metrics and create dashboards tailored to teams and leadership. Finally, you'll learn how to identify bottlenecks, correlate signals across PRs, builds, and incidents, and communicate insights with exports and concise reports. When you're finished with this course, you'll have the skills and knowledge of SEI needed to measure performance and drive targeted changes.