What you'll learn

To be an effective leader, you have to be a clear and engaging communicator. In this course, communication and leadership expert Colleen Hauk will examine how to say the right information, at the right time, in the right way. First, you’ll explore the basics of communication and emotional intelligence. Next, you’ll discover how to create a real connection with your audience by communicating a message that taps into their senses. Finally, you’ll learn how to keep the right attitude in your conversations and the right tone in your organization so everyone is on the same page. After this course, you’ll be enabled to more effectively delegate responsibilities, make requests, host one-on-one meetings, and more.